FAQ's

Endolla Barcelona is the public network of charging points for electric vehicles in Barcelona. The Endolla network has more than 1,000 charging points distributed throughout the city and in BSM Car Parks.

SMOU is Barcelona’s personal mobility app that provides information and services to help you get around the city more easily.

In relation to Endolla, SMOU allows you to:

  • Locate charging points on the map.
  • Reserve a public charging point up to 20 minutes in advance.
  • Charge your electric vehicle.
  • Pay for charging through the app.
  • Manage your completed transactions.

You can download the app for free from the App Store or Google Play.

  1. Activate the 'Endolla Barcelona' service and select your rate.
  2. In the app’s bottom menu, select 'Endolla'.
  3. Check the charging point map; you can use the different filters to find the one that best suits your needs.
  4. Once you arrive at the location with your vehicle, open the app, select 'Endolla', and tap the 'Start with QR' button.
  5. Charge your vehicle. Make sure the charging cable is properly locked.
  6. Pick up the cable from the pavement so it does not get damaged.

We’ve added a new feature enabling users to pay directly with bank cards at the charging stations at C/ Nena Casas, 24, and Ronda Sant Pau, 60. Here’s how to use it.

Ask for your electric vehicle card in the Endolla website, in the Contact section.

The maximum on-street charging time depends on the vehicle:

  • Motorbikes: 2 hours
  • Cars: 60 minutes

Users who make a regular use of the service, particular or professional users, can select a pay-per-use rate with affordable prices for top-up use:

  • EcoVehicles: for particular users who regularly charge their electric vehicle.
  • EcoMoto: for particular users that regularly charge their electric motorbike.
  • EcoPro: for professionals that often charge their electric vehicles.
  • EcoMoto Pro: for professionals that often charge electric motorcycles.

For users that use the service sporadically for any type of vehicles, there is the EcoOne option that has no annual subscription and the price per use is without discounts.

Day-time rate applies from 8 am to 11:59 pm.

Night rate applies from 12 pm to 7:59 am.

Check all the charging points in Catalonia here.

The apps below also allow you to charge your electric vehicle at the Endolla Barcelona points: 

  • Electromaps
  • Etecnic
  • Iberdrola
  • Monta
  • Shell
  • Recharge
  • Waylet
  • Wenea
  • Zunder

You can contact us directly by phone on 93 706 48 66 or through the contact form on the website.

You can also contact us via the SMOU app. In the “Information and Help” menu, select the “Technical Support” option, where you will find a form to send us your request. We will reply within a maximum of 48 working hours.

The main rules:

The user will carry out the action of recharging the vehicle following the instructions reported at the charging point and in the mobile application when it is available.

The user agrees to make a correct use of the recharging points facilities. In the event that the user does not make a correct use, BSM reserves the right to take the measures it deems appropriate against the user before such improper use of the installation such as the payment claim for the cost of repair of the installation, the claim for damages caused by this improper use, and the final and permanent loss of the user in the recharging service.

The squares available for carrying out vehicle recharges will be used solely and exclusively for this use and for the maximum period established in the vertical signaling of the recharging point.

In case of use of the place outside the established maximum time period, BSM reserves the right to carry out the necessary actions in order to guarantee its use to other users.

The improper use of the squares may be grounds for sanctioning and / or withdrawal of the vehicle by the Municipal Crane, with the corresponding expenses incurred by the user for this removal service.

BSM will not be held responsible for any cause that becomes an impediment to the recharging of the user's vehicle, either for technical reasons or vandalism.

The service may require the use of compatible smartphones and the installation of the Mobile Application and Internet access (subject to the connection rates that your provider may apply to which BSM it is not responsible in any way). Proper use of this mobile support service may require obtaining software updates, so B:SM may require installing and always using the latest version of the Mobile Application.

The full document of "The general conditions regulating the use of the recharging points of the city of Barcelona" is available in the following document.

Subscribe to our newsletter

You will be the first to know the news of the Endolla Barcelona service